Responsible Gaming

Instant Casino is committed to supporting a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Take time to understand your choices, set limits before you play and stop if gambling is no longer enjoyable or manageable.

Instant Casino operates under a licence issued by the Government of Curaçao, providing regulated oversight for player protection, secure transactions, and fair gaming standards across its platform.

Gamble for entertainment

Gambling can be enjoyable when it remains within your personal limits. The outcome of a game is determined by chance, and no strategy can guarantee a win. Previous results do not change the likelihood of future results. A win is never certain, and losses should always be expected as part of gambling.

Only gamble with money you can afford to lose after essential costs have been covered. Gambling funds should come from your entertainment budget, not from money set aside for rent, bills, food, education, savings or other important commitments. Do not borrow money, use credit to chase losses or sell possessions to continue gambling.

Decide how much time and money you can spend before you start.
Keep gambling separate from household and essential finances.
Accept that losses are part of gambling and cannot be recovered by playing more.
Never treat gambling as a regular source of income.
Take regular breaks and make time for other activities.
Avoid gambling when you are upset, stressed, tired or affected by alcohol or other drugs.

It can help to keep a personal record of your deposits, bets, wins and losses. Reviewing this information may give you a clearer view of how much time and money gambling is taking. Promotional messages, bonuses and offers should not influence you to gamble beyond your planned limits. You should always make decisions based on your own budget and circumstances.

Never assume that a win is due because you have experienced a series of losses. Each game or wager should be considered separately, and past outcomes do not create a better chance of a future result. Avoid systems or claims that suggest gambling can be controlled or that losses can be guaranteed to return.

Set limits and stay in control

Planning ahead is one of the simplest ways to keep gambling within safe boundaries. Before playing, choose an amount you are prepared to lose and a time limit for your session. Once either limit is reached, stop. Do not increase your budget because you are losing, and do not continue because you are winning.

Useful limits to consider

Deposit limits, to control the amount added to your account over a chosen period.
Wagering or spending limits, to help manage the amount used for play.
Loss limits, to define the maximum amount you are willing to lose.
Session or time limits, to prevent gambling for longer than planned.
Cooling-off periods, to create a short break from gambling.
Temporary or longer-term self-exclusion, if you need to stop access to gambling.

Available account controls may depend on the service, product and applicable requirements. Read the relevant information carefully before selecting a limit or restriction. Some changes may take effect immediately, while other changes may be subject to a waiting period or other conditions. A lower limit should generally take priority over a higher limit, and you should not rely on increasing a limit to manage losses.

If you choose self-exclusion or another access restriction, consider blocking gambling websites and applications on your devices, removing saved payment methods and asking a trusted person to support you. Do not create another account or use someone else’s account to avoid a restriction. Account access is intended for the registered account holder only.

Consider setting a budget before you begin and checking your account activity regularly. Keep your gambling account separate from everyday banking where possible, and avoid saving payment details if doing so makes it easier to deposit without considering the decision. A trusted person may also help you review your planned limits.

Recognise the warning signs

Gambling may be becoming a problem when it affects your finances, relationships, work, study, health or daily responsibilities. Some people may notice changes gradually, while others may experience difficulties after a short period. You do not need to wait for a crisis before asking for help.

Spending more time or money gambling than you intended.
Trying to win back losses by gambling more or increasing bet amounts.
Feeling restless, irritable or preoccupied when not gambling.
Hiding gambling activity, losses or transactions from family and friends.
Borrowing money, missing payments or using essential funds to gamble.
Neglecting work, study, health, relationships or other responsibilities.
Gambling to escape stress, sadness, loneliness or other difficult feelings.
Making repeated attempts to stop or cut down without success.
Feeling guilt, shame, anxiety or distress because of gambling.
Selling belongings or taking financial risks to continue playing.

If any of these signs are familiar, stop gambling and speak with someone you trust. A pause can give you time to review your situation without making further decisions while distressed. Consider using available account restrictions and seeking professional support as soon as possible.

A practical pause plan

Stop gambling and avoid depositing or placing further bets.
Move away from the device or service you use to gamble.
Write down your current concerns, including financial or personal impacts.
Tell a trusted person what is happening and ask them to check in with you.
Use account limits, cooling-off tools or self-exclusion where appropriate.
Contact a qualified support service for confidential advice and assistance.

Chasing losses is a common warning sign. Losses cannot be recovered reliably by continuing to play, increasing stakes or changing games. If you notice an urge to chase, stop immediately and seek support rather than making another deposit or wager.

Getting help and supporting others

Support is available across Australia for people affected by gambling, including family members, friends and others who are concerned about someone’s gambling. Gambling Help Online and state and territory gambling support services can provide information, counselling and practical guidance. These services may offer online, telephone or face-to-face support, depending on your location and needs. Search for the current service information relevant to your state or territory.

You can also speak with your general practitioner or another qualified health professional. They can help you understand the effect gambling may be having on your wellbeing and refer you to suitable financial, mental health or counselling services. Financial counselling may be useful if gambling has contributed to debt, missed payments or other money concerns.

If gambling is causing immediate danger, severe distress or thoughts of self-harm, seek urgent assistance through local emergency services or a crisis support service. Your safety comes first. If you are supporting someone else, listen without judgement, avoid lending money for gambling and encourage them to access professional help. You are also entitled to seek support for yourself.

Our approach

Instant Casino aims to provide clear information about responsible gambling and to support the use of available account controls. We may take steps where required to protect customers, verify account information or respond to signs of unsafe activity. This can include asking questions, applying restrictions or suspending access in accordance with applicable requirements and our terms.

Responsible gambling is a shared responsibility. Account tools can help, but they cannot replace personal planning or professional support. Please read the applicable terms and account information before using the service. If you have concerns about your gambling, act early, take a break and seek assistance.

Instant Casino does not provide financial, medical or psychological advice. Information on this page is general and is intended to encourage safer choices. If you need advice about your personal circumstances, contact an appropriately qualified professional or an Australian gambling support service.